Last Updated: December 2024
This Privacy Policy describes how janejanvgy B.V. ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, use our services, or interact with us. As the Data Controller, we are committed to protecting your privacy and ensuring transparency in our data practices in accordance with the General Data Protection Regulation (GDPR) and applicable privacy laws.
The data we collect includes personal information such as your name, email address, phone number, postal address, fitness goals, health information relevant to our services, payment information, and website usage data. We collect this information when you book our services, sign up for classes, contact us through our website, subscribe to our newsletter, make payments, or interact with our website through cookies and similar technologies.
We explain how we use your information to provide and improve our fitness and wellness services, process bookings and payments, communicate with you about your sessions and our services, send you relevant updates and promotional materials (with your consent), ensure the safety and security of our facilities, comply with legal obligations, and analyse website usage to improve user experience. Our use of your data is based on various legal bases including contract performance, legitimate interests, consent, and legal compliance as required under GDPR.
Under GDPR, we process your personal data based on the following legal grounds: performance of a contract when providing our services, legitimate interests for business operations and service improvement, your explicit consent for marketing communications and certain data processing activities, and legal obligation when required by law to retain or process certain information.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as payment processors and booking systems), professional advisors (lawyers, accountants), and when required by law or to protect our rights and safety. All third parties are contractually bound to protect your information and use it only for specified purposes.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Generally, we keep customer information for the duration of your relationship with us and for a reasonable period thereafter for business and legal purposes. Financial records are retained for seven years as required by Dutch tax law. You may request deletion of your data at any time, subject to our legal obligations.
As a data subject under GDPR, you have the following rights: the right to access your personal data and receive information about our processing activities, the right to rectify inaccurate or incomplete personal data, the right to erasure ("right to be forgotten") in certain circumstances, the right to restrict processing in specific situations, the right to data portability for data you have provided to us, the right to object to processing based on legitimate interests, and the right to withdraw consent where processing is based on consent. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your rights have been violated.
Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and provide personalised content. We use both essential cookies necessary for website functionality and optional analytics and marketing cookies. You can manage your cookie preferences through our cookie banner or your browser settings. For detailed information about our cookie usage, please refer to our Cookie Policy.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, secure data transmission protocols, regular security assessments, access controls and staff training, and secure data storage systems. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your personal data is primarily processed within the European Economic Area (EEA). If we need to transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or standard contractual clauses approved by the European Commission.
Our services are not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please contact us at privacy@janejanvgy.live or +31 708938754. You can also write to us at janejanvgy B.V., Hoofdstraat 194, 9728 LW Groningen, Netherlands. We will respond to your enquiry within one month as required by GDPR.
Data Controller: janejanvgy B.V.
Registration Number: B45625202
VAT Number: NL21630218B02
Address: Hoofdstraat 194, 9728 LW Groningen, Netherlands
Email: privacy@janejanvgy.live
Phone: +31 708938754